Privacy Policy — ag7777

1. Introduction

ag7777 ("ag7777," "we," "us," or "our") operates the online gaming platform accessible at ag7777.org (the "Platform"). We are committed to protecting the privacy and personal data of every Filipino player who registers and plays on our Platform.

This Privacy Policy ("Policy") describes how ag7777 collects, uses, stores, discloses, and protects personal information in connection with your use of the Platform. It applies to all registered Players, visitors to ag7777.org, and any individual whose personal data is processed by ag7777 in the course of providing its services.

This Policy is to be read together with ag7777's Terms & Conditions and Responsible Gaming Policy. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

ag7777 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as any other applicable data protection legislation.

2. Personal Data We Collect

ag7777 collects the following categories of personal data from Players and Platform visitors:

2.1 Identity & Contact Data

• Full legal name as it appears on a government-issued identification document
• Date of birth (used to verify the 21+ age requirement)
• Nationality and country of residence
• Email address and mobile phone number
• Residential address, including barangay, city or municipality, province, and postal code

2.2 Verification & KYC Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID)
• Proof of address documents (e.g., utility bills, bank statements)
• Proof of payment method ownership (e.g., screenshots of GCash or PayMaya account, bank account details)
• Selfie or liveness verification images where required for enhanced KYC

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• GCash account numbers, PayMaya account numbers, BPI, BDO, or Metrobank account details (masked where possible)
• Bonus and promotional activity records
• Account balance history

2.4 Gaming & Behavioural Data

• Game session logs, including games played, wager amounts, win/loss records, and session durations
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, session reminders)
• Customer support interaction records, including chat transcripts and email correspondence

2.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers
• Cookie identifiers and session tokens (see Section 9)
• Platform access logs, including login timestamps and pages visited

3. How We Collect Your Data

ag7777 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access the Platform, through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly available sources: Publicly accessible databases used for fraud prevention and sanctions screening purposes.

4. Purpose of Processing

ag7777 processes your personal data for the following purposes:

5. Legal Basis for Processing

ag7777 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine law, including AML obligations, KYC requirements, and regulatory reporting to relevant authorities.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics, where our legitimate interests are not overridden by your rights.
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw consent at any time by contacting our support team.

6. Sharing Your Personal Data

ag7777 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification services used to fulfil our age verification and AML obligations.
• Game software providers: Game studios and platform providers whose games are offered on ag7777, to the extent necessary to provide the gaming service.
• Fraud prevention and AML screening services: Compliance technology providers used to screen transactions and accounts against sanctions lists and fraud databases.
• Regulatory authorities: Philippine government agencies and regulatory bodies, including PAGCOR, where disclosure is required by law or regulatory directive.
• Professional advisers: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of all or part of ag7777's business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7. Data Retention

ag7777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming session logs: Retained for a minimum of three (3) years.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ag7777's data disposal procedures.

8. Data Security

ag7777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ag7777 Platform — the same standard used by major Philippine banks including BPI, BDO, and Metrobank.
• Encryption at rest for sensitive personal data stored on ag7777 servers, including KYC documents and financial records.
• Access controls: Personal data is accessible only to ag7777 staff and authorised third parties who have a legitimate need to process it. All staff with access to personal data are subject to confidentiality obligations.
• Multi-factor authentication for internal systems that store or process personal data.
• Regular security assessments and penetration testing of the Platform and underlying infrastructure.
• Incident response procedures: In the event of a personal data breach, ag7777 will notify affected Players and the National Privacy Commission (NPC) of the Philippines within the timeframes required by the Data Privacy Act of 2012.

While ag7777 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your ag7777 account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9. Cookies & Tracking Technologies

ag7777 uses cookies and similar tracking technologies to operate and improve the Platform, personalise your experience, and support our security and fraud prevention measures. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Used to collect aggregated, anonymised data about how Players use the Platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security and fraud prevention cookies: Used to detect and prevent fraudulent activity, including the use of multiple accounts and automated bot activity.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the ag7777 Platform, including account login and payment processing.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by ag7777:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data ag7777 holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by ag7777.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ag7777's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to ag7777's overriding legitimate grounds.
• Right to data portability: You may request that ag7777 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ag7777 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact the ag7777 Data Privacy Officer at [email protected]. ag7777 will respond to all verified data privacy requests within thirty (30) days of receipt.

11. Minors & Age Restriction

The ag7777 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing online gaming and gambling. ag7777 does not knowingly collect personal data from individuals under the age of 21.

All Players are required to complete age verification as part of the KYC process before they may make deposits or place wagers. Where ag7777 discovers or has reasonable grounds to believe that a registered Player is under 21 years of age, the account will be immediately suspended, all pending transactions will be cancelled, and any deposited funds will be returned to the source payment method after deduction of any amounts wagered.

If you are a parent or guardian and believe that a minor has registered an account on ag7777 without your knowledge, please contact our support team immediately at [email protected] so that we may take prompt action.

12. International Data Transfers

ag7777 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed by third-party service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification platforms with international operations.

Where personal data is transferred outside the Philippines, ag7777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission.

By using the ag7777 Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

13. Changes to This Privacy Policy

ag7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

Where changes are material — meaning they significantly affect how we process your personal data or your rights as a data subject — ag7777 will notify registered Players by email or via an on-Platform notification at least fourteen (14) days before the changes take effect.

Your continued use of the ag7777 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure by contacting our support team.

14. Contact & Data Privacy Officer

ag7777 has appointed a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us:

• Email: [email protected]
• Subject line: Data Privacy Request — [Your Registered Username]
• Response time: Within 30 days of receipt of a verified request

Our customer support team is available 24 hours a day, 7 days a week, including Philippine public holidays such as Araw ng Kagitingan, Independence Day, and National Heroes Day. For urgent data security concerns — such as suspected unauthorised access to your account — please mark your message as urgent and our team will prioritise your request.

You also have the right to escalate unresolved privacy concerns to the National Privacy Commission (NPC) of the Philippines, the government body responsible for administering and enforcing the Data Privacy Act of 2012.